Rosero Group

Privacy Policy

Last updated: 6 August 2026

Rosero Group ("Rosero," "we," "us," or "our") develops and markets residential real estate projects across Punjab, Himachal Pradesh, and Goa, including Rosero Elena, Nestling Woods, Hazelwood, and Azul Estilo (Zule Villa). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit roserogroup.in (the "Site"), submit an enquiry form, or respond to our advertisements, including those run on Meta platforms (Facebook and Instagram).

By using the Site or submitting your details to us, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or submit your information.

1. Information We Collect

We collect information in the following ways:

Category	Examples
Information you provide directly	Name, phone number, email address, city, budget range, and project of interest, submitted through our Contact Us page, enquiry forms, or Meta lead-generation ads (reels, stories, and posts).
Communication data	Records of calls, emails, WhatsApp messages, or site-visit requests exchanged with our sales team.
Automatically collected data	IP address, browser type, device information, pages viewed, referring URL, and approximate location, collected via cookies and similar technologies.
Advertising data	Interactions with our Meta (Facebook/Instagram) ads and lead forms, including data passed to us by Meta when you submit a lead form on those platforms.

2. How We Use Your Information

To respond to your enquiry and share project details, pricing, floor plans, and availability
To schedule site visits, callbacks, or meetings with our sales team
To send updates about new projects, offers, or events (you may opt out at any time)
To measure and improve our advertising campaigns, including Meta ad performance and lead quality
To maintain internal records for sales, legal, and compliance purposes
To comply with applicable real estate regulations, including RERA disclosure requirements

3. Meta (Facebook/Instagram) Advertising

We run lead-generation advertising campaigns on Meta platforms. When you submit an interest form through a Rosero ad on Facebook or Instagram, Meta shares the details you provided (such as name, phone number, and email) with us so our team can follow up with you.

We may also use the Meta Pixel or Conversions API on our Site to measure ad effectiveness and build audiences for future campaigns. This may involve sharing limited, hashed contact information with Meta for matching purposes. You can manage your ad preferences directly through your Facebook or Instagram account settings, and review Meta's own data practices in the Meta Privacy Policy.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies (including from WordPress plugins and the Meta Pixel) to remember your preferences, understand how visitors use the Site, and measure the performance of our marketing campaigns. You can control or disable cookies through your browser settings; note that some parts of the Site may not function as intended if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

Our internal sales, marketing, and customer relationship teams
Authorised channel partners or brokers assisting with a specific enquiry, where relevant
Service providers who support our website, CRM, telephony, or advertising operations, bound by confidentiality obligations
Regulatory or government authorities where required by law, including RERA authorities
Meta, to the extent necessary to run and measure our advertising campaigns, as described above

6. Data Retention

We retain enquiry and lead data for as long as needed to respond to your interest, complete a transaction, and meet our legal, accounting, and regulatory record-keeping obligations. You may request deletion of your data at any time, subject to any legal retention requirements.

7. Your Choices and Rights

You may ask us to correct, update, or delete your personal information
You may opt out of promotional calls, messages, or emails at any time
You may manage ad personalisation directly within your Facebook/Instagram settings

To exercise any of these choices, contact us using the details below.

8. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are intended for adults seeking real estate information and are not directed at children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of the Site after changes take effect constitutes acceptance of the revised Policy.

11. Contact Us

Rosero Group
Email: info@roserogroup.in
Website: roserogroup.in

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out using the contact details above or through our Contact Us page.